Return & Exchange Policy
In case of return or exchange, follow the guideline below.
- The product must be unused, unworn and unwashed. If a product is returned to us in an inadequate condition, we reserve the right to not register your complaint.
- The return period of the defective product is 7 Working days "Or"; for return or exchanged items, the request shall be entertained within 10 Working days of receiving the parcel.
- Please return the product with a copy of invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 10 working days after receiving the return products.
- It is important to label the returned product as ‘Return item’ in order to avoid any discrepancy or inconvenience.
- For further queries about exchanges and returns, please contact us at +923004563300
Follow these simple steps to return or exchange your items:
1.Repack Merchandise:
Please make sure that the item(s) you wish to return, along with the Return Label are included with your return shipment.
2.Ship to:
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
123B, Tufail Block Canal Bank Housing Scheme, Lahore, 54000, Pakistan
Telephone Support:+92300456300(10:00 AM to 6:00 PM Monday – Saturday)
Amir Sohail
Nida Luqman
Umar Farid
Sidra
DR.S.M Abdullah
Fiza Ahmed
Malik Adil
Abdullah
Maira Azhar
Neelam Waqas
Sadia Butt
Sheraz Ahmed
Shumaila shahzad
Faiza Adeel
Rabia Hassan
Abdul Rehman Muhammad
Noor Khalid
Sehrish
Naazish
Umme Hassan